FAQ

How do I sign in to this site?
To sign in to your customer account, click Sign In on the menu bar and enter your e-mail address and password. If you do not have an account, please click Register on the menu bar.

What if I forgot my password?
If you have forgotten your password, click Sign In on the menu bar to access the Sign In screen. Click on the Forgot your password? link. On the password retrieval page, you may enter your e-mail address, and then click Get Password. We will send your password to the e-mail address we have on file for your account.

Do I have to register and sign in to purchase products?

You have to be a registert user to purchase items. Once you have added a product to your cart and clicked the Checkout button, you will get redirect to to the registration page.
The benefits of registering are that we can make your shopping experience easier by keeping track of billing and contact information in a fully-secured environment protected by SSL technology. Added benefits include a member profile page and the ability to view your account history with us.

How do I add an item to my shopping cart?
To add an item to your shopping cart, on the Product page enter the quantity you wish to purchase in the quantity field and then click Add to Cart.

How do I remove an item from my shopping cart?

To remove a single item from your shopping cart, select the checkbox under Remove, next to the item you wish to remove, and then click the Update button.

How do I remove all of the products in my shopping cart?
To remove all of the items currently in your shopping cart, click the Clear Cart button.

How I contact you if I have questions?
Please click Contact Us on the menu bar to learn how to reach us regarding any questions or issues you may have. Feel free to contact us, or fill out the Contact Request form and we will contact you.

Where will be send the products?
We are sending all orders to the registered Moneybookers/Alertpay/GoogleCheckout/Bill4Net email adresse.

When will a bought Product Code be shipped?
Your Product Code will be shipped when the payment status is complete, always within 24 hours!

What to do when I'm not satisfied with your service?
Send us an E-mail stating the reason why you aint satisfied

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