Refunds may only be offered if one the
following conditions are met:
The time of your request for
refund/replace is less than 48 hours from time of purchase (Preorder can
be cancelled anytime).
We don't
refund
orders that include preorder with bonus (Bonus key or Beta access).
Not finished, not sent and not
completed orders can be refunded
If you receive an incorrect
product, a refund is possible, if the game key has not been activated
If there is no attachment to your
email/No serial inside the email
If order was sent no refund is
possible because of digital items being received.
Refunds will not be issued based
on technical failure of a game, failure to meet the minimum
requirements to run the game on your computer or for lack of enjoyment
while playing the game. Please go on http://cyri.systemrequirementslab.com/srtest/
to check if you can run the game.
Please note that the
publisher of the game might not support direct digital download of the
game from its website / servers. The CD-Key provided by OKS comes from
original Retail DVD of the game and you will be the only person to have
the serial.